Freed AI vs Scriber
Honest comparison of Freed AI and Scriber. Pricing, EHR integrations, telehealth support, BAA, note formats, and where each tool wins for clinicians.
Freed AI vs Scriber — Which AI Medical Scribe Is Right for You?
Freed AI is one of the most widely recognized names in AI medical scribing, particularly among primary care physicians, internists, and family practitioners. Scriber is purpose-built for behavioral health, psychiatry, and telehealth clinicians. They are not direct competitors in the same clinical niche — Freed plays broad-medical, Scriber plays behavioral-health — but they overlap for a real and growing segment of clinicians: psychiatrists, psychiatric NPs and PAs, and behavioral health practices that sit inside larger medical groups.
This page compares them directly, including where Freed has the stronger position. If you are a clinician currently on Freed evaluating whether to switch, or a new clinician picking a first scribe, the goal here is enough real information to make the right call for your practice.
Quick verdict
Choose Freed AI if you practice in primary care, internal medicine, or family medicine and need a scribe that handles the full breadth of general medical documentation well, with extensive EHR copy-paste workflows optimized for those settings, and with a user base and content library tuned to that audience. Choose Scriber if your caseload is behavioral health, psychiatry, substance use disorder, or therapy — Scriber's note formats, clinical vocabulary, and modality depth are built for that work specifically — or if you use Doxy.me for telehealth and want a native integration rather than a separate workflow stitched together manually. The honest summary: Freed is the broad-medical winner. Scriber wins for behavioral health and telehealth.
Side-by-side comparison
| Feature | Freed AI | Scriber |
|---|---|---|
| Free tier | Limited trial | No (7-day trial) |
| BAA at signup (all tiers) | Yes | Yes |
| Audio retained after note | No | No |
| Primary target specialty | Primary care, internal medicine, family practice | Behavioral health, psychiatry, SUD, therapy |
| Direct EHR integrations | EHR pasting workflows (copy-paste optimized) | Copy-paste compatible; Doxy.me direct |
| Direct telehealth integration | No | Yes — Doxy.me (shipped April 2026) |
| Note formats supported | SOAP, HPI, A&P, referral letters, after-visit summaries, medical | SOAP, DAP, BIRP, GIRP, SIRP, intake, biopsychosocial, treatment plan, mental status exam, discharge, psychotherapy, psychiatry |
| Number of STT engines | Not publicly disclosed | 7 (xAI, Azure, MAI, Speechmatics, Deepgram, AssemblyAI, Microsoft AI) |
| Multi-language support | Yes | Yes (engine-dependent) |
| Custom templates | Yes | Yes |
| Behavioral-health note depth | Generalist (not specialized) | Core focus — CBT, DBT, EMDR, modality-specific formats |
| Group / practice features | Available | Active Phase 1 roadmap investment |
Where Freed AI wins
Freed AI has earned its reputation in the broad-medical market, and for clinicians in that space it deserves serious consideration.
Breadth of medical specialties. Freed was built with the full range of outpatient medicine in mind — primary care, internal medicine, family practice, urgent care, cardiology, dermatology. Its note generation, vocabulary handling, and clinical-context understanding reflect years of optimization across that surface area. A family physician seeing forty patients per day with heterogeneous chief complaints — upper respiratory infections, hypertension management, diabetes follow-ups, acute MSK injuries — will find Freed's generalist orientation is a feature, not a compromise. Scriber, by contrast, has invested in depth over breadth: its behavioral-health, psychiatric, and SUD-specific note quality is strong, but clinicians in primary care are not Scriber's primary design audience.
Established brand and community. Freed AI has significant name recognition among primary care and internal medicine clinicians, with active discussion on physician forums, medical social media, and word-of-mouth in those communities. That means more peer reviews, more community-generated tips for optimizing workflows, and more confidence for risk-averse adopters who want evidence of real-world usage before committing. Scriber is less established in the broad-medical community because it has not targeted that community.
EHR pasting workflows. Freed has invested specifically in making the copy-paste-to-EHR step as low-friction as possible, with formatting choices and section structures that map to common primary care EHR layouts. If your EHR is athenahealth, eClinicalWorks, or a similar ambulatory platform common in primary care, Freed's output format has been optimized by volume of users doing exactly that export workflow. Neither Freed nor Scriber has a productized bidirectional EHR sync for most platforms — both rely on copy-paste for the major EHRs — but Freed has had more iteration on that step for the primary care context.
After-visit summaries and patient-facing output. Freed explicitly supports generating after-visit summaries, patient-facing communication drafts, and referral letters alongside clinical documentation. These are common documentation needs in primary care and internal medicine that are less central to behavioral health practice. If your workflow requires generating patient-readable summaries as a routine step, Freed surfaces that capability prominently.
Pricing certainty. At $99 per month, Freed's pricing is published and fixed. For clinicians who prefer a single transparent number without annual commitment complexity, that simplicity has value.
Where Scriber wins
Scriber's advantages are most visible for clinicians whose caseloads, platforms, and documentation needs are rooted in behavioral health and telehealth.
Behavioral-health note depth. Scriber's core note formats — DAP, BIRP, GIRP, SIRP — are the note formats behavioral health clinicians actually use. So are the specialty-specific structures it supports: biopsychosocial assessments, mental status exams, treatment plans, discharge summaries, psychotherapy progress notes, and psychiatry follow-up notes. Within those formats, Scriber's clinical vocabulary handling reflects the specific language of behavioral health practice: DSM-5 diagnostic phrasing, suicidality and risk assessment language, trauma-informed documentation conventions, medication management documentation for psychopharmacology. A therapist, LCSW, LMFT, or psychiatrist will notice this specialization in the draft quality. Freed's generalist output can handle SOAP notes for psychiatric visits, but it was not designed with behavioral-health documentation depth as a primary goal.
Direct Doxy.me telehealth integration. As of April 2026, Scriber is the only AI scribe with a direct integration into Doxy.me. The clinician launches the Doxy session from inside Scriber; audio from the call flows into the transcription and note-generation pipeline without a second device, a screen-recording workaround, or a copy-paste step after the session ends. Freed does not have a Doxy.me integration — the workflow for Freed users on Doxy is to run both tools separately and reconcile them manually. For clinicians who see patients via Doxy.me — a common telehealth platform in behavioral health and community mental health — this integration difference is operational rather than cosmetic. It is the difference between one unified workflow and two parallel tools.
Seven STT engines with measurable speed. Scriber exposes seven speech-to-text engines: xAI, Azure Speech, Microsoft AI, Speechmatics, Deepgram, AssemblyAI, and MAI. Freed does not publicly disclose its transcription infrastructure. The practical value of engine choice is accuracy on specific vocabulary and conditions: Deepgram and AssemblyAI have strong performance on accented English and conversational speech; Azure and Microsoft AI have medical vocabulary tuning; xAI processes audio at approximately 3.05 seconds for a 50-minute session in Scriber's internal benchmarks, compared to approximately 5.36 seconds for Speechmatics and 5.44 seconds for Azure. That speed difference matters in high-volume clinician schedules. Clinicians on Scriber can switch engines per session based on conditions; clinicians on Freed get whatever Freed's pipeline provides.
Group and multi-clinician features. Scriber's active Phase 1 roadmap includes group-admin features, supervision workflows, and multi-clinician account management. For group behavioral health practices — a common organizational structure in the LCSW, LMFT, and SUD counselor space — these features matter. If you are an administrator selecting a scribe for a team of clinicians, Scriber's investment in group infrastructure is an active priority.
Pricing
Freed AI costs $99 per month. Scriber offers a 7-day trial; Freed offers a limited trial. See scriberapp.com/pricing for current Scriber plan pricing.
At the group level, both tools offer custom pricing through a sales conversation. If you are pricing for a practice of five or more clinicians, contact both vendors for a seat-count quote before making a decision based on published rates.
Compliance
Both Freed AI and Scriber are HIPAA-compliant. Both provide a Business Associate Agreement. Both delete session audio after the note is generated and do not retain audio for model training. Both use encryption in transit and at rest. On compliance fundamentals the two tools are equivalent for the majority of use cases.
One caveat specific to Scriber: the xAI transcription engine is available but disabled for production use by default until a separate BAA covering xAI's infrastructure is executed. All other Scriber engines — Speechmatics, Microsoft AI, Azure Speech, MAI, Deepgram, AssemblyAI — are BAA-covered under the standard signup agreement. Clinicians who want to use xAI for PHI-containing sessions should confirm BAA coverage before enabling that engine.
For clinicians in substance use disorder treatment, both tools' audio-deletion defaults are compatible with 42 CFR Part 2 requirements. Clinicians in states with mental health privacy laws more restrictive than HIPAA — California, New York, Illinois, Massachusetts — should review state-specific requirements with their compliance officer rather than relying solely on a HIPAA certification.
When to pick Freed AI over Scriber
- Your caseload is primarily primary care, internal medicine, family medicine, urgent care, or another broad-medical specialty where Freed's generalist optimization is a direct advantage.
- Your note requirements include after-visit summaries, referral letters, and patient-facing documents that are not a standard output in behavioral health workflows.
- You value a larger, more established user community in your specialty and want the peer-review and word-of-mouth evidence that comes with a higher adoption base in your clinical context.
- Your EHR is an ambulatory primary care platform — athenahealth, eClinicalWorks, Kareo — and you want a scribe whose copy-paste workflow has been refined by volume of primary care users on that exact platform.
- You do not use Doxy.me for telehealth and the direct integration is not relevant to your practice.
- You prefer monthly billing without an annual commitment.
When to pick Scriber over Freed AI
- Your caseload is behavioral health, psychiatry, therapy, substance use disorder counseling, or a related specialty where DAP, BIRP, GIRP, biopsychosocial, and mental status exam formats are the daily documentation reality.
- You use Doxy.me for telehealth and want a single unified workflow rather than two parallel tools. Scriber is the only AI scribe with a direct Doxy.me integration as of April 2026.
- Transcription speed matters and you want access to seven STT engines, including xAI at approximately 3 seconds for a 50-minute session, with the ability to switch per session.
- You run a group behavioral health practice and want a vendor actively building group-admin features, supervision workflows, and multi-clinician tooling.
- You want a vendor who distinguishes honestly between real product integrations and copy-paste compatibility rather than listing every EHR as a "direct" solution.
Try both before you commit
Both tools offer trial access. A week of real sessions through each — your actual caseload, your actual note formats, your actual telehealth platform — will tell you more than any comparison page. The note quality difference between scribes is most visible on your specific session content: the vocabulary your patients use, your preferred clinical framing, the note format your payer or supervisor requires.
Start your 7-day Scriber trial at scriberapp.com/signup. If you use Doxy.me, test the direct integration on your first session. If you are evaluating Freed in parallel, run the same session type through both tools and compare the draft notes side by side. The right answer is the one that produces a note you want to sign, consistently, across your caseload.
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